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FAQ

Frequently Asked Questions

How long have you been working and developing WordPress-related solutions?

We have been working in the Web Design and Development industry for more than 15 years, and we have been developing custom solutions, plugins, and WordPress websites for the last 5 years.

As a customer, what do you expect me to provide?

We expect all our customers to provide us with all the necessary assets and information to complete their projects in a timely manner.

What is the cost of development?

The price of a WordPress website varies depending on a variety of factors, including the requirements, plugins, integrations, and the creation or purchase of themes. We will evaluate each of these factors and provide you with an estimate or precise project cost accordingly.

Will you create a new theme or use an existing one for my website development?

We use the same Theme and Builder on all our websites, which is intuitive and easy to use for our clients. In addition, it guarantees our prices are competitive. However, you’re welcome to choose a different Theme or Builder but please keep in mind that this will affect the price of the project.

What procedure do you follow to develop and design a WordPress site?

We first get and analyze all your requirements, then we build a development plan. Following those steps, we will come up with a mockup or a Proof of Concept for your review and approval. Once everything has been approved, we will proceed to build your website.

Will my website be built with a responsive feature?

Yes, all our websites are fully responsive and mobile-friendly.

Do I get complete ownership of my website?

Once the project is completed you will have full control and ownership of it.

Can you develop new plugins or add custom plugins to my WordPress site?

Yes, we can develop a new custom plugin that fits your needs, but that will be considered a different project with a different scope and quote. However, we can review, advise, and can add custom plugins already available on the market to your website if needed. Please visit our Terms and Conditions of Service Section 7.1 for more information.

Will my website be optimized for SEO or Search Results?

While building your website we take into consideration all On-Page SEO aspects to achieve the best possible organic search results ranking. However, among other factors, part of it depends on the quality of the content provided by you. Once the website has been completed you are welcome to hire an SEO Company to improve your search appearance and search engine ranking results.

How can you help me maintain my website more easily?

If required, upon the project is completed, we will schedule a small training session to familiarize yourselves with your website and make changes to it. Additional documentation and links will be provided that can be used to learn more about the technologies used to build your website and how to use them.

Can my WordPress site be converted into an ECommerce store or add more functionalities/features to it in the future?

Yes, using the WooCommerce plugin makes it simple to turn a WordPress website into an online store. In addition, other free and paid plugins are available on the marketplace if you need to add additional functionalities to your website.

How long will it take to develop the website?

It depends on the magnitude or size of the website. Including but not limited to the number of pages, functionalities, etc., while some projects can take only a month or less, others can take up to 3 months or more.

Can I review the design and project before it goes live?

Yes, we want you to be happy with the final project and we expect you to be as involved in the design and development process as much as possible when required by reviewing, providing feedback, and approval in a timely manner.

Do you offer updates, maintenance, and after-support?

Yes, we provide monthly Ongoing Maintenance and Support plans. Please visit our Terms and Conditions of Service Section 4 for more information.

Do you also provide domain and web hosting services?

Upon request, as part of the project, we can provide Consulting Services to help you acquire your domain name and hosting server. This service has an additional cost, and it will be added to the overall project cost. However, we currently don’t provide domain or web hosting services, but we may consider it in the future.

Will there be a backup and restore feature on my WordPress site?

The security plugin we use and implement provides the ability to backup your website through a subscription plan not related to us. Information and pricing will be provided upon request.

How will I communicate with you?

We prefer to handle all communications via email. But when needed we can jump on the phone.

How fast will WordPress website load?

We optimize all assets and code that goes into your website, in addition to the use of other available technologies in our builder to make your website load as fast as possible. However, part of the website speed also has to do with the server where the site is hosted and that part we cannot control, nor do we provide support for it.

Do you adhere to WordPress coding standards?

Yes, we do. We follow WordPress coding Standards during our entire development process.